Privacy
Policy
At The Auction Team, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and store your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, you agree to the practices described below.
Last updated: June 2026
Information We Collect
We may collect personal information that you voluntarily provide when you:
Submit an enquiry through our website
Contact us by phone or email
Request information about our services
Subscribe to communications or updates
Engage us to provide auctioneering services
The information we collect may include:
Name, email address, phone number, agency or business name, property or event details and any information you choose to provide in your correspendence.
We may also collect non-personal information such as:
Browser type and device information, IP address, pages visited and time spent on our website and website usage data through analytics tools.
How We Use Your Information
We use your information to:
Respond to enquiries and provide our services
Communicate with clients, agents and vendors
Improve our website and user experience
Send relevant information about our services
Maintain records and administer our business
Comply with legal obligations
We will only use personal information for purposes that are reasonably necessary for our business activities.
Disclosure of Information
We do not sell, rent or trade personal information.
We may disclose your information to trusted third parties where necessary to operate our business, including:
Website hosting providers
CRM and email marketing platforms
Professional advisers and service providers
Government or regulatory bodies where required by law
Any third parties engaged by us are expected to protect your information in accordance with applicable privacy laws.
Cookies and Website Analytics
Our website may use cookies and analytics services to better understand how visitors use the site and to improve performance.
Cookies help us:
Measure website traffic and usage
Improve functionality and user experience
Understand which pages are most useful to visitors
You may disable cookies through your browser settings, although some website functionality may be affected.
Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
While we endeavour to maintain secure systems, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.
Access and Correction
You may request access to personal information we hold about you, or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon posting.
This Privacy Policy is intended as a general website privacy policy for an Australian business and should be reviewed and tailored to your specific circumstances, particularly if you use email marketing platforms, CRM systems, cookies, Meta Pixel, Google Analytics, or collect information through online forms.